No one enjoys finding out their users have been suffering bugs in silence for months, but it's inevitable when it's so hard to report them. Getting in touch takes time, remembering the cause is tricky, and providing detail is technically challenging.
SmartAssembly's Automated Error Reporting makes the process simple. Users can send a comprehensive bug report with one click, and you get the details straight away.
Improving Software Quality Through Automated Customer Feedback - CodeProject
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